Dove Care Health Supplies is committed to respecting your privacy and protecting your personal information. This policy explains how we handle data on our site (URL: www.dovecaregroup.com.au) to provide the best experience for clients, particularly individuals with disabilities in Australia.
1. Information Collection
We collect necessary information, such as names, addresses, email, and payment details, to process orders and provide medical supplies tailored to our clients’ needs. Information is gathered directly through WooCommerce order forms, account creation, and when you reach out via contact forms or support.
2. Use of Information
Your information is used for:
- Order Processing: Fulfilling and managing orders on our WooCommerce platform.
- Customer Support: Assisting with inquiries and providing order updates.
- Improving Services: Analyzing customer data to enhance our offerings.
- Marketing Communications: With consent, we may use your email to share relevant product updates, promotions, or news.
3. Disclosure of Information
We value your trust and do not share your information with third parties, except:
- Service Providers: Trusted partners (e.g., GoDaddy for hosting and payment processors) who assist us in operating the website, all of whom adhere to confidentiality standards.
- Legal Compliance: In situations where we are legally required to disclose information.
4. Data Security
Your data security is a priority. Our site employs SSL encryption, secure servers hosted by GoDaddy, and restricted access protocols to prevent unauthorized access or misuse. WooCommerce’s security features further help protect your information during transactions.
5. Cookies and Tracking
We use cookies to provide an efficient shopping experience and track website usage to improve functionality. Cookies may store details like your cart and preferences. You can disable cookies in your browser settings, though this may impact some site features.
6. Your Rights
You have the right to access, correct, or delete your personal data. For any requests regarding your information, or if you wish to withdraw consent for marketing communications, please contact us at [email protected]
7. Third-Party Links
Our website may include links to third-party sites, which have separate privacy policies. We are not responsible for the content or privacy practices of these sites and encourage you to review their policies.
8. Changes to This Policy
This policy may be updated to reflect changes in law, services, or site practices. The latest version will always be available on our website. We encourage you to check this page periodically for updates.
9. Contact Us
For questions or concerns regarding this privacy policy, please contact us at:[email protected]